Content Strategy for Ultra-Large Digital Presences

Thursday Nov 9, 2017, JBoye Aarhus 2017

The world is overwhelmed with web content. Yet many organisations publish content blindly and operate without a documented content strategy, exposing themselves to business risks and missed opportunities.

Content strategy is planning for the creation, delivery, and governance of useful, usable content [1]. It guides web content management projects to deliver business value. Effective content strategy relies on a variety of skills and disciplines, including marketing, communications, editorial planning, web development, user experience and analytics.

In this session we will cover:

  • The WHAT?
    Evaluating what you have in terms of content, skills
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Content Quality in Devolved Authoring Environments

In the beginning, there was the word. It wasn’t content managed. There was no HTML. There were no templates, no workflows, and no CMSs. Things were easy. But then there was a paragraph, a heading; there were links, images, and interactive content. Before long, things got complicated. Updating words, webpages, and websites became hard work.

CMSs made this hard work easier. People without specialist knowledge of web development started to create web content too. It became possible to publish more content faster—except there was a catch. The CMS didn’t produce quality content. It simply published whatever it was that people … Read more >

Decluttering your digital presence: thoughts on Web Governance and Digital Quality Management

In the documentary series Britain’s Biggest Hoarders we see entire houses taken over by junk – books, souvenirs, toys, clothes are all piled up, making everyday tasks difficult and time-consuming. Things that were useful and valuable in the past, are now impossible to get to, hard to find, or broken.

Inside the home of one of Britain's biggest hoarders
Inside the home of one of Britain’s biggest hoarders, Mirror.co.uk. Photo © SWNS Group.

If web managers are not careful, digital properties can quickly turn messy too. Web content grows at an astonishing rate. The web has grown by more than one third in 2013 alone, and reached 1 … Read more >

A Closer Look at the CrownPeak and ActiveStandards Merger

This week proprietary web content management system vendor CrownPeak merged with digital governance platform provider ActiveStandards. Jim Yares, former COO at CrownPeak, has been appointed as the CEO of the combined company.

CrownPeak isn’t as widely known amongst technology buyers as some of its competitors. CrownPeak’s partner network and user/developer community is relatively small, and marketing investments have always been modest. Nevertheless, CrownPeak found an effective niche by serving organizations with large, multi-site, multilingual websites, such as Lilly (pharmaceutical), Prudential (financial services) and ACE Group (insurance), to name a few. CrownPeak’s decoupled architecture, emphasis on security, and engaged, consultative … Read more >