Ethical dilemmas behind web accessibility compliance

‘I, Daniel Blake’ is a British drama film about a 59-year old widower who worked hard all his life but became unemployable following a sudden heart attack. In order to keep the roof over his head Daniel had to make a claim for employment allowance at the local Job Centre. Despite Daniel’s inability to fill in the online form without help, he is given no alternative ways of completing this application because UK government services are ‘digital by default’.

This heartbreaking scene is a stark illustration of how the internet has become an integral part of our lives, whether we … Read more >