We’ve all made commitments to complete tasks by a certain deadline that later proved impossible to meet – it’s human nature. Most people, irrespective of their gender, race, nationality and age, display what is known as optimism bias – a tendency to overestimate the likelihood of positive events [1]. When we make plans, we expect things to go smoothly, with hardly any issues getting in the way.
Optimism bias is only one of many challenges that organisations face when estimating web projects. At the start of the project the levels of uncertainty are high which means that developers aren’t … Read more >